November 9, 2018

App based IP PBX

Mobile App based IP-PBX Systems

Accessibility at your Finger Tips

Have you ever wondered how efficient your organization would be, if “A touch on Smartphone” can fulfill most of the requirements.

  • Dial & Receive calls at Smartphone.
  • Connect to employees.
  • Connect to reception.
  • Connecting Anywhere – Everywhere.
  • Wire free Connectivity.

Taking IP PBX to Next Level of Communication

IP PBX with Mobile App

Turn your smartphone into a fully-featured VoIP PBX softphone with the Softphone app. You’ll be able to make and receive calls over your wi-fi connection, through your system. Outbound calls will use your business Caller ID, not your personal number, and all of the great features of IP-PBX business telephone systems are included with every call – including call recording, direct extension dialing, and much more.

The Mobile App based IP-PBX system is a powerful productivity tools. A smart alternative to traditional wired desk phones, the Mobile App helps employees make calls to any extension from their mobile device and keep the internal communication going without a desk phone, while significant communication costs.

To connect seamlessly and collaborate with various departments, the mobile app is fully integrated with company’s directory, reducing costs on devices, while allowing users with access to easy and convenient integrated communication—anytime, anywhere.

Features

  • Phone-less Desktop
  • Wire-less Office
  • Business Caller ID
  • Little to No Cost
  • Better connectivity
  • One Click Function
  • Directory with Employee Names

Benefits

  • Branding – Get App under your Brand Name
  • Branding – Get your own mobile desktop
  • advanced VoIP calling features
  • Digitization of communication methods
  • Seamless scalability, whether you have one or hundreds or thousands of employees
  • Robust feature set, beyond local telephone services
  • No hardware to maintain or upgrade
  • 99.999% Reliability
  • Hassle Free Set up
 

Add on features:

  • GSM integration
  • PRI integration
  • V Logger – Voice logger, a digital multi-channel voice logging, call monitoring and recording software.
  • CRM – a Customer relationship management software
  • Receptionist Console – providing a user interface for receptionists to take and direct call.
 

Product Description

Product Features

  • Automated Attendant
  • Black List
  • Blind transfer
  • Call Details Record.
  • Call Forward on No Answer
  • Call Forward Variable
  • Call Monitoring
  • Call Parking
  • Call Queuing
  • Call Recording
  • Call Retrieval
  • Call Routing (DID & ANI)
  • Call Snooping
  • Call Transfer Call Waiting
  • Caller ID
  • Caller ID on Call Waiting
  • Database Store / Retrieve
  • Database Integration
  • Dial by Name
  • Direct Inward System Access
  • Distinctive Ring
  • Distributed Universal Number Discovery (DUNDi™)
  • Do Not Disturb
  • Fax Transmit and Receive
  • Music On Transfer
  • Flexible Extension Logic
  • Interactive Directory Listing
  • Interactive Voice Response (IVR)
  • Local and Remote Call Agents
  • Music On Hold
  • Caller ID Blocking
  • Conference Bridging
 

Product Details

Web based Company Receptionist
  • Calls in queue, pick which calls to answer.
  • Active Calls Show the list of active calls and engaged extensions.
  • Availability, IP Phone/soft phone status like off-hook, on-hook, ringing.
  • Call Park.
  • Drag and Drop call transfer.
  • Voicemail transfer.
  • Call Toggle – Allwos the operator to shift between calls
Call Queue
  • Music on Hold per queue.
  • Caller Experience – Let the caller hear the phone ring instead of listening to music on hold.
IVR (Interactive Voice response)
  • Ringing Options – Ring All, Round Robin, Fewest Calls, Least Recently Called, Random, and In Order.
  • Extension Dialing – Allow the callers to dial an extension at any time.
  • Send to Voice Mail.
Call Control
  • Call Transfer – you can easily transfer incoming calls or active calls to another extension. Set the transfer rules for incoming calls so you can check the call first, then transfer, transfer without checking, or send the call straight to voicemail.
  • Call Pick up – You can set up Call Pickup groups so some employees can pick up calls ringing on other extensions by dialing a short code on their own phones. You determine who has this permission and which calls they can pick up.
  • Do not disturb.
  • Hold – Put a call on Hold using the button on your IP phone, or from the Switchboard. You can customize the Music on Hold that plays until you resume the call.
  • Call Parking – Put a call on Hold using the button on your IP phone, or from the Switchboard. You can customize the Music on Hold that plays until you resume the call.
  • Parallel Ringing.
  • Follow me.
Voice Mail & Voice mail To e-mail
  • Voice Mail Set up.
  • Voice Mail Access.
  • Voice mail to email or to any email client.
Voice RecordingAutomatically record calls coming in, going out, or even internally, based on the settings you define
Conferencing
  1. 3 way conferencing from the IP Phone.
  2. Meet me conference- With a Meet Me Conference Center, each of your phone extensions can have its own conference room.
  3. Dial-in Conference.
  4. Dia-out Conference
Faxing
  1. Out going fax.
  2. Incoming Fax.
Distributed Office setupConnects Multiple Offices through MPLS or VPN. Branch offices can be added to the IP server through an INTERNET connection.
Paging/PASDial a code to connect to a separate overhead paging and announcement system.
Dial a code and connect directly to a built-in one-way announcement speaker on one or more phones
Multi TrunkingConnect with PRI ISDN E1, T1.
Connect with Analog/PSTN/CO Lines.
Connect With GSM Trunk.
SIP TrunkingReady to use the sip-trunking and as well the SIP Client,
Create Multiple VOIP accounts.
Call RoutingLocation Based routing.
Skill Based routing.
DID Based Routing.
Barge IN & ListenBarge in: Barge in on both channels. The manager channel is joined onto the spied-on and bridged channel, and all parties can hear each other.
Listen: Monitor an agents call/ Extensions. The manager can hear both the spied-on and bridged channels, but they cannot hear the manager.
WhisperWhisper to the agent. The manager can hear both the spied-on and bridged channels, and the spied-on channel (agent) can also hear the manager, but not the bridged channel, hence “whisper.”
ReportsComplete report on day to day, weekly reports, Monthly report, Extension wise report,
Third party IntegrationConnects any 3 party Integration Like,CRM.
ERP.
SMS.
Click to Call.
Multi Phones ConnectivityConnect with different Phones Like:IP PHONE.
Analog Phone
Soft Phone
Smart Phone (Mobiles).
DECT phones

Technical specification

Hardware details.

Server:4U Industrial grade Rack mountable Server, 4GB RAM, 500GB HDD, Quad Core Processor
Codecs:ADPCM, G.711(A-Law & u-Law) G.722, G.723.1 (pass through),G.726, G.729(through purchase of a commercial license), GSM,iLBC, Linear,LPC-10 Speex.
PRI card:T1 / E1 port with optimum PCI interface.
Temperature:0-50° C
Power: 
Protocol

 

  • ISDN: PRI DSS 1 (Q931, National variant)
  • VoIP: SIP, H.323, MGCP, SCCP, IAX2
  • Mobile: GSM 850/1800/1900 MHZ channels.